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Outsource magazine: thought-leadership and outsourcing strategy | November 20, 2017

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Robert Solow: innovation, technology – and math! – make all the difference

Robert Solow: innovation, technology – and math! – make all the difference
Kate Vitasek
  • On June 2, 2011
  • http://www.vestedoutsourcing.com/

Common sense tells us that businesses grow when they innovate. And that those with the most amount of innovation benefit the most.

It was Robert Solow, the 1987 Nobel laureate in economic sciences, who made the revolutionary connection between innovation and economic growth. Solow began his search more than 50 years ago that technological improvements are the major driver of economic growth. He defines technological improvements as “improvements in business processes or products.” These technological improvements become the innovations that drive economic growth.

But how does this relate to outsourcing? The primary point is that companies outsource processes in hopes that their service providers will drive advancements in the business functions they outsource. Solow likely could never have predicted the explosive growth in outsourcing as companies have used outsourcing to facilitate their own economic growth efforts in their search to cut the costs of non-core business processes or allow them access to new markets.

While Solow gained notoriety in 1987 with his Nobel Prize, his work stems from a lifelong effort to study and prove his concepts. Solow’s growth model was first presented in an article entitled ‘A Contribution to the Theory of Economic Growth’ (1956). His starting point was that society saves a given constant proportion of its incomes. The population and the labour supply grow at a constant rate and capital intensity (or capital per employee) can be regulated. But without technological progress, Solow continued, growth rates for capital, labour and total production would all be about the same. As a result, technological development would be the motor for economic growth over the long haul. In Solow’s model, if continuous technological progress can be assumed, growth in real incomes will be determined by technological progress.

His visionary model has had an enormous impact on economic analysis.  His work laid the foundations for what was later to develop into what is known today as “growth accounting.”

But probably the most important contribution was that Solow demonstrated that only a small proportion of annual growth could be explained by increased inputs of labour and capital. Just how small? Thirteen percent.

In other words technological growth makes the crucial difference when it comes to economic growth – a whopping 87 percent. Now keep in mind technological growth happens in two ways: product and process improvements.

So what is your focus when outsourcing?  If it is purely labour arbitrage and searching for the lowest cost of labour or facilities in offshore countries you are probably missing the boat to tap into a longer-term and sustainable path to economic growth for your business. Remember that Solow’s findings showed a full 87 percent of economic growth is driven from technological change in process and product improvements.

In his Nobel Prize Lecture, Solow said: “When I look back now at the articles I wrote in the 1950s and 1960s on this general subject, I am struck and even a little surprised at how much effort went into broadening the technological framework of growth theory.”

In the lecture, Solow also quoted a warning issued by a leading student of the baseball statistics: “No amount of (apparent) statistical evidence will make a statement invulnerable to common sense.”

That quote hangs in his office. He’s brought common sense to the evolution of economic growth – which should be front and centre for anyone outsourcing today. Don’t simply outsource for cheaper butts in seats. Outsource with a purpose to drive technological improvements – including business process improvements.

Kate Vitasek’s latest book, The Vested Outsourcing Manual, will be published this month by Palgrave Macmillan.

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