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Outsource magazine: thought-leadership and outsourcing strategy | February 20, 2018

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Back to the Future…of Outsourcing!

September 29, 2017 |

To understand the future, it often helps to examine the past. The past may not have all our answers, but we often find useful models that can be repurposed in new ways. Turn back the clock one hundred years, and … Read More

Outsourcing industry – time to innovate

September 26, 2017 |

Innovation in most sectors has its roots in technology. What is curious though is that the outsourcing industry that plays such a big part in transforming other sectors has somehow ignored the need for innovating its own business models.

There … Read More

Internal or External Training: Which is Best?

September 21, 2017 |

Training is an integral part of every company’s strategy — or, at least, it should be. Learning and development are key elements of the success of a business, aided by the fact that effective training can significantly improve productivity and … Read More

Life Lessons: Tom Purton

September 21, 2017 |

Tom Purton is Head of the Commercial, IP and Technology Department at Travers Smith and ranked as one of the leading commercial lawyers in the UK by the legal directories. He has a broad-based commercial practice with particular emphasis on … Read More

Comparing Outsourcing Companies: How to Simplify the Process

September 15, 2017 |

Measuring the value of an outsourcing company for your own service requirements can be a surprisingly disorienting task to complete. But beyond its complexity, it also involves a lot of responsibility. Your decision is likely to affect your organisation’s strength … Read More

HR

The future of HR: are you on the right side of history?

September 15, 2017 |

In many organisations, big or small, HR is considered to be a function. In some cases, it’s seen to be “just another” part of a company, with no major role to play in its direction or long-term success. In other … Read More

HR

The three stages to back office brilliance: Part three

September 8, 2017 |

In the final installment of our series on achieving automation excellence, Enate CEO Kit Cox argues that the days of man or machine are over. The question now is, how do we manage the combined human/robot workforce?

We blinked twice, … Read More

Everyone Into The Cloud

September 8, 2017 |

Outsourcers fear the coming Robot Revolution. Specifically, they are concerned that robots and artificial intelligence (AI) will wipe out traditional outsourcing. The reality is that the technologies behind the Robot Revolution will create the greatest outsourcing opportunity of all time…cloud … Read More

Blockchain…a New Link in the Supply Chain?

August 31, 2017 |

Blockchain…it is quite possibly one of the most discussed topics but least understood terms on the Internet today. It seems to have heated up overnight but in fact it has been percolating since 2008.

Essentially, blockchain eliminates the need for … Read More

Automation and Innovation –The Holy Grail of the Technology Industry

August 18, 2017 |

Yesterday’s sci-fi flicks and fantasy films like Star Wars depicted the future with robots, virtual realities and self-driven cars. Parallels can be drawn between the glasses that the McFly family donned at the dinner table in Back to the Future … Read More

The three stages to back office brilliance: Part two

August 18, 2017 |

‘Overcoming deployment obstacles’

In the second of our three-part series on automation, Enate CEO Kit Cox looks at how organisations can overcome deployment obstacles and ensure their automation projects run smoothly. 

Previously, we looked … Read More

The Golden Age Of Outsourcing

August 11, 2017 |

At the turn of the 21st century, outsourcing was going full blast, moving from obscurity to mainstream. It quickly improved corporate profits and promised long-term benefits through continuous improvement…at least that’s what was supposed to happen. Now, robots are arriving … Read More

IT Sourcing Needs a Cybersecurity Mandate If They Don’t ‘WannaCry’

August 11, 2017 |

An evil cyber force reared its ugly head (yet again) to launch an unprecedented ransomware pandemic in mid-May 2017. The severity of the cyberattack – 10,000 organizations and 200,000 individuals were impacted in over 150 countries causing billions in financial … Read More

Why Process Management is Key to Innovation

July 21, 2017 |

Today’s outsourcers and shared services operations are expected to deliver not just cost savings, but also innovation, agility, quality and growth. At the same time the bar has been raised when it comes to expectations with customers having lower tolerance … Read More

The three stages to back office brilliance: Part one

July 19, 2017 |

Understanding the benefit of RSO

In the first part of a three part series, ‘The three stages to back office brilliance’, Enate CEO, Kit Cox, discusses how businesses can assess and quantify the potential benefits of … Read More

How to Ramp Up Your Sourcing Strategy With the Right Provider

July 7, 2017 |

More and more companies are using strategic sourcing platforms as a fulcrum for digital transformation within the department (and the enterprise as a whole, but that’s another story for another day). How? By working with the right partner, sourcing can … Read More