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Outsource magazine: thought-leadership and outsourcing strategy | February 20, 2018

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Robotic Process Automation in Practice

February 11, 2014 |

With all the hype about Robotic Process Automation, it’s sometimes difficult to get an accurate assessment of what this development actually means – what the model can, and can’t, achieve – and how it’s working in organisations today. With this … Read More

Joe Black, Aetna CPO, Discusses Procurement Innovation with SIG CEO Dawn Evans

November 9, 2011 |

Dawn Evans, President & CEO of Sourcing Interests Group sits down with Aetna CPO Joe Black at the March 2011 SIG Global Sourcing Summit held at the beautiful Ritz-Carlton in Amelia Island, Florida to discuss procurement innovation

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Lamar Chesney, SunTrust Bank’s Well-Known CPO Interviewed by SIG CEO Dawn Evans

October 25, 2011 |

Dawn Evans, President and CEO of Sourcing Interests Group sits down with Lamar Chesney, EVP and CPO of SunTrust Bank on the topic of leadership in procurement at the 2011 SIG Global Sourcing Summit.

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The Managed IT Services Journey

June 30, 2011 |

In this podcast from Managed Services Specialist, Managing Director Nigel Redwood explains just how do you choose the right IT provider and make the successful switch from in-house to an outsourced, hosted IT solution? has produced the … Read More

Interview: John Lark, Ariba

June 21, 2011 |

John Lark is Senior Solutions Marketing Manager for software and IT services provider Ariba. We met up with John at Ariba LIVE London 2011 to speak about how his company is working with its clients to solve some of … Read More

Interview: Tim Minahan, Ariba

May 27, 2011 |

Tim Minahan is CMO for software and IT services provider Ariba. Outsource spoke with Tim at Ariba LIVE London 2011, and asked him how his company’s clients are helping drive innovation both within and beyond their relationships with Ariba … Read More

Interview: Deborah Kops,

May 20, 2011 |

Deborah Kops is the founder of and a member of the Outsource Editorial Board, as well as a regular online columnist for Outsource. At the 11th Annual European Shared Services & Outsourcing Week in Amsterdam, we spoke with … Read More

Interview: Tom Bangemann, The Hackett Group

May 13, 2011 |

Tom Olavi Bangemann is Vice President Business Transformation at The Hackett Group. Outsource met with Tom at the 11th Annual European Shared Services & Outsourcing Week in Amsterdam for a wide-ranging interview looking at global trends in outsourcing; the … Read More

Interview: Duncan Aitchison, TPI

February 1, 2011 |

Duncan Aitchison is Partner & President, EMEA, for business transformation and sourcing advisory firm TPI. Since joining TPI, he has overseen a more than sixfold increase in size of the firm’s international operations.

Outsource met with Duncan following … Read More

Interview: John Hall, Siemens IT Services & Solutions

October 1, 2010 |

John Hall is Head of Strategy & Portfolio – North West Europe at Siemens IT Solutions & Services. We spoke with John at the recent Gartner Outsourcing & IT Services Summit in London, about recent developments in the UK … Read More

Interview: Chris Halward, NOA Programmes Director

September 10, 2010 |

Chris Halward is Programmes Director for NOA Pathway, and the MD of training organisation True North. He is an associate tutor at Middlesex University.

Outsource spoke with Chris at the EOA Summit in Brussels in June 2010, discussing Pathway … Read More