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Outsource magazine: thought-leadership and outsourcing strategy | February 20, 2018

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The Netherlands

How far are European countries moving forward with open data?

November 4, 2016 |

Open data – that is, publically available data that is free for all to use – is set to have a monumental impact on societies in the next five years. Whether it’s information regarding public transport, city policy or city … Read More

A tale of two outsources: good versus bad

July 6, 2016 |

More and more facilities and IT organisations are outsourcing their services. They may have a lot to gain; for example, outsourcing these services can lead to leaner organisations less bogged down by technical pursuits. Unfortunately, outsourcing does not always improve efficiency, … Read More

GBS: roadmaps and payoffs…

April 16, 2016 |

As many of you know, in 2014 Outsource entered into a partnership with KPMG to produce the GBS Roadmap series of conferences focused on Global Business Services (GBS); these events (the first two of which took place last year in … Read More

SIG (Sourcing Industry Group) Expands Global Footprint with Acquisition of Outsource Magazine

January 15, 2016 |

Press release: Jacksonville, Fla. (PRWEB) January 12, 2016

SIG, the premier membership organization for sourcing, procurement and outsourcing executives, today announces the acquisition of Outsource magazine and welcomes Jamie Liddell to the SIG executive team.

Jamie joins SIG to head … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

BIS Group

March 20, 2012 |

BIS Group (Business Intelligence Services) is a leading event management company specializing in live business conferences, large scale events and summits for the Oil and Gas, Energy, Financial services, Telecom, Pharmaceuticals and others.

Our internationally recognized events are carefully designed … Read More

Q&A: Frank de Reij, Air France-KLM

February 16, 2012 |

Frank de Reij is Group CPO, Air France-KLM. In advance of his presentation at the forthcoming CPO Exchange, to be held February 22-24 in Munich, Germany, we spoke with Frank about the procurement transformation journey he and the Group have … Read More

Relationship and openness: key ingredients for successful offshore transitions

February 6, 2012 |

Jeroen Jacobs, René van Kleef and Samir Kumar Parija look at success factors in the offshoring process…

Transitions of IT services are always a challenge to execute successfully, but intercontinental transitions contain some specific challenges to deal with. There are … Read More

Northern Lights

December 16, 2011 |

This article originally appeared in Outsource Magazine Issue #26 Winter 2011

Scandinavia’s economies traditionally punch well above their weight in terms of innovation and quality – and it’s the same when it comes to outsourcing, with a growing number of … Read More

KGS Global

November 21, 2011 |

At KGS we not only organise senior level business conferences and tailor-made corporate events but we create communities around specific industry and business topics.

We believe that conferences are not just about thought provoking presentations, workshops and inspiring speakers but … Read More


August 8, 2011 |

Omnext provides technology and expertise dedicated to reducing the risk and the cost of software development and maintenance. Our cloud based Source2VALUE™ Software provides the capability to analyse the quality, productivity and maintainability of your applications and software systems from … Read More

Breaking the data protection deadlock

August 3, 2011 |

The News of the World phone hacking scandal and Twitter superinjunction furore are the latest headaches for those who seek to outsource and profit from the legal flow and storage of information.

Of course, phone-hacking by a minority of journalists … Read More

Interview: Deborah Kops,

May 20, 2011 |

Deborah Kops is the founder of and a member of the Outsource Editorial Board, as well as a regular online columnist for Outsource. At the 11th Annual European Shared Services & Outsourcing Week in Amsterdam, we spoke with … Read More

Q&A: Wolfgang Benkel, Forrester Research

March 31, 2011 |

Wolfgang Benkel is Principal Analyst at Forrester Research, working out of Frankfurt, Germany. His latest report looks at the outsourcing of IT infrastructure within Europe; we spoke with Wolfgang about some of the differences between the European and US models, … Read More

Europe 2010 – Delivering Inclusive Growth: Lessons from the Lisbon Strategy

September 8, 2010 |

A panel debate from the World Economic Forum in 2010.

“Delivering Inclusive Growth: Lessons from the Lisbon Strategy

The Lisbon Strategy launched in 2000 set the goal of making Europe the most competitive economy in the world with full … Read More

Q&A: Vic Khan, AMS Shared Services

November 30, 1999 |

At the forthcoming 2nd Shared Services Exchange  conference in The Hague (taking place 26-28 September), one of the highlights of the programme is set to be the second-day plenary debate on “Recruitment & Retention: Sustaining a global talent pool” where … Read More