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Outsource magazine: thought-leadership and outsourcing strategy | February 20, 2018

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New Zealand

Q&A: Toni Jackson, SAP Fieldglass

April 27, 2016 |

Toni Jackson is the Director of SAP Fieldglass, APAC, responsible for launching the brand in the region and subsequently growing the business to encompass a team of over 50 serving some of the largest organisations in Australia and beyond. Ahead … Read More

Q&A: Chip Wagner, Alsbridge (Part 2)

April 18, 2016 | 1

To read the first part of this interview, click here.

O: That sounded a bit like “watch this space”, in terms of other acquisitions. Is that an implication that there’s going to be a quite exciting year coming up as … Read More

SIG (Sourcing Industry Group) Expands Global Footprint with Acquisition of Outsource Magazine

January 15, 2016 |

Press release: Jacksonville, Fla. (PRWEB) January 12, 2016

SIG, the premier membership organization for sourcing, procurement and outsourcing executives, today announces the acquisition of Outsource magazine and welcomes Jamie Liddell to the SIG executive team.

Jamie joins SIG to head … Read More

UK staff fly to the other side of the world to cover night shifts

January 20, 2014 |


As the latest team of Moneypenny Receptionists fly to New Zealand, we take a look at the company’s forward-thinking approach to 24/7 working.

It was a relatively straight-forward decision in the end – wide awake experienced staff in … Read More

More Jobs Announced at Moneypenny

January 17, 2014 |


Telephone answering specialist Moneypenny has announced that more than 100 jobs will be created by the end of 2014 with 30 appointments to be made immediately in line with the fast growth of the business.

The new announcement … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

Martin Conboy at the IOS

October 24, 2011 |

Outsource columnist Martin Conboy, President of the Australian Business Process Outsourcing Association, speaks at The International Outsourcing Summit (IOS) held in Manila, Philippines in October 2011…

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Recruitment challenges in Asia Pacific: the sustainability of talent acquisition?

August 18, 2011 |

Last week I was meeting with HR and business leaders to understand how their talent acquisition strategies were coping with the pressure for growth in Asia, specifically greater China. In this short article I will discuss the key trends and … Read More

Economics is a great leveller

September 16, 2010 |

“You are taking away jobs and making so many jobless in the US,” said a visitor to the Offshore Centre that I headed in my previous job, giving me a smirk.  I replied, “Before continuing, I would like to show … Read More

EDS HP merger wins approval

November 30, 1999 |

As Hewlett Packard’s merger with EDS gains shareholder approval, the firms have denied reports that they plan to lay off 20% of its US staff, saying they are “completely factually incorrect.”

HP agreed to acquire EDS in May for $13.9 … Read More

Gartner names offshore Top 30

November 30, 1999 | 2

While India remains the prime location for IT offshoring, new contenders have entered the market, according to analyst firm Gartner, which has published a list of 30 destinations for outsourcing.

The countries were rated according to 10 criteria that will … Read More