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Outsource magazine: thought-leadership and outsourcing strategy | February 20, 2018

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How far are European countries moving forward with open data?

November 4, 2016 |

Open data – that is, publically available data that is free for all to use – is set to have a monumental impact on societies in the next five years. Whether it’s information regarding public transport, city policy or city … Read More

Q&A: Atul Vashistha, NeoGroup

May 11, 2016 |

Atul Vashistha is the CEO and chairman of global services and sourcing advisory firm NeoGroup, as well as the former (as of last month) chairman of the Nearshore Executive Alliance (NEA). Continuing our series of interviews from the recent SIG … Read More

SIG (Sourcing Industry Group) Expands Global Footprint with Acquisition of Outsource Magazine

January 15, 2016 |

Press release: Jacksonville, Fla. (PRWEB) January 12, 2016

SIG, the premier membership organization for sourcing, procurement and outsourcing executives, today announces the acquisition of Outsource magazine and welcomes Jamie Liddell to the SIG executive team.

Jamie joins SIG to head … Read More

NBA Q&A: Carl Churchill, NetPay Merchant Services

August 27, 2014 |

Carl Churchill is the Managing Director of NetPay Merchant Services. His organisation has been chosen as a finalist in the BlackBerry Business Enabler of the Year category at the 2014 National Business Awards; as part of Outsource‘s partnership with the … Read More

European SSO Week 2014: First Thoughts

May 13, 2014 |

It’s that time of year again: the grandest spectacle in the European outsourcing calendar, the 14th Annual European Shared Services & Outsourcing Week, has rolled into town – in this case fair Dublin – and based on the experience of … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More


April 29, 2013 |

Box-it is a market leader and innovator within the Document Management arena.  Service proposition covers all areas of document management to include secure document storage through 14 locations across the UK and Ireland, together with two large digital processing centres … Read More

OPINION: Outsourcing and the rebirth of Ireland plc

March 27, 2013 |

An economic crisis compounded by a banking meltdown which sees ordinary savers punished while big bankers get off scot-free? That may sound like the scenario playing out in Cyprus this week, but if you take a flight a couple of … Read More

Some thoughts on the legal market in Belfast

September 20, 2012 |

The first time I visited Belfast, over 20 years ago, the Troubles were still at full tilt and my over-riding feelings were of a friendly, but particularly edgy, city. On my recent return, I found that the city has been … Read More

Outsourcing and planning for unknown demands

December 5, 2011 |

As the future of the UK business environment continues to be the subject of debate, organisations across the globe must look at developing talent for what can only be described as an uncertain future. With the pace of change in … Read More

Breaking the data protection deadlock

August 3, 2011 |

The News of the World phone hacking scandal and Twitter superinjunction furore are the latest headaches for those who seek to outsource and profit from the legal flow and storage of information.

Of course, phone-hacking by a minority of journalists … Read More

Q&A: Wolfgang Benkel, Forrester Research

March 31, 2011 |

Wolfgang Benkel is Principal Analyst at Forrester Research, working out of Frankfurt, Germany. His latest report looks at the outsourcing of IT infrastructure within Europe; we spoke with Wolfgang about some of the differences between the European and US models, … Read More

A challenge and an opportunity

October 4, 2010 |

Internet didn’t replace the phone and social media won’t replace the call.

People are communicating more than ever before, and not just by phone. Social networking sites have become primary communication tools for a new generation of digitally aware consumers. … Read More

Europe 2010 – Delivering Inclusive Growth: Lessons from the Lisbon Strategy

September 8, 2010 |

A panel debate from the World Economic Forum in 2010.

“Delivering Inclusive Growth: Lessons from the Lisbon Strategy

The Lisbon Strategy launched in 2000 set the goal of making Europe the most competitive economy in the world with full … Read More

Invest Northern Ireland

September 1, 2010 |

As a location, Northern Ireland has exactly what you’re looking for – a superb infrastructure, competitive costs and a young, educated workforce with an unstoppable can-do attitude.

Invest Northern Ireland, the region’s economic development agency, makes investing a positive, worthwhile … Read More

US firm heads up UK census deal

November 30, 1999 |

A consortium led by US vendor Lockheed Martin has won £150 million contract from the UK Office for National Statistics to support the 2011 census in England, Wales, and Northern Ireland.

The consortium, which includes Broadcasting Support Services, Cable & … Read More