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Outsource magazine: thought-leadership and outsourcing strategy | February 20, 2018

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Fashion and apparel: labour practices in the supply chain

January 6, 2017 |

In 2015, the Joint Economic Committee of the United States Congress reported that the fashion industry globally is valued at $1.2 trillion. (Ref. 1) Of that $1.2 trillion, more than $250 billion is spent annually in the United States alone … Read More

SIG (Sourcing Industry Group) Expands Global Footprint with Acquisition of Outsource Magazine

January 15, 2016 |

Press release: Jacksonville, Fla. (PRWEB) January 12, 2016

SIG, the premier membership organization for sourcing, procurement and outsourcing executives, today announces the acquisition of Outsource magazine and welcomes Jamie Liddell to the SIG executive team.

Jamie joins SIG to head … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

Bangladesh: the new kid on the block

January 2, 2013 |

I have just come back from Digital World 2012 and a BPO conference in Bangladesh. I was a guest of the Bangladesh Association of Call Centers & Outsourcing (BACCO). This was the first time that I had visited Bangladesh and … Read More

UN/WTO International Trade Centre (ITC)

January 12, 2012 |

Formed in 1964, ITC has been the focal point within the United Nations system for trade related technical assistance (TRTA).

In line with our joint mandate from the World Trade Organization (WTO) and the United Nations through the United Nations … Read More


September 20, 2010 |

The Bangladeshi government aims to position the country as the next big thing in international BPO – with particular emphasis on the call centre space. Outsource went to find out more…

The emergence of new sourcing locations has been one … Read More


September 1, 2010 |

“The role and vision of the BTRC is to facilitate affordable telecommunication services of acceptable quality for all, regardless of their location… As part of this role, the BTRC is working heart and soul for the development of the new … Read More