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Outsource magazine: thought-leadership and outsourcing strategy | February 20, 2018

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The Golden Age Of Outsourcing

August 11, 2017 |

At the turn of the 21st century, outsourcing was going full blast, moving from obscurity to mainstream. It quickly improved corporate profits and promised long-term benefits through continuous improvement…at least that’s what was supposed to happen. Now, robots are arriving … Read More

The Drive for Business Improvement in Fleet Management

July 28, 2017 |

Richard Hipkiss, Managing Director of Fleet Operations, examines why the fleet department is ripe for outsourcing and explains the potential for cost savings and business improvements.

The vehicle fleet’s impact on the bottom line is too often underestimated. Part of … Read More

The Rise of AI in HR – Are We More Ahead Of The Curve Than We Take Credit For?

July 28, 2017 | 1

It is no secret that effective talent acquisition and management is absolutely integral to wider business success. Any organisation is only as good as its people, but a tight labour market—coupled with notable skills shortages—has created a climate where the … Read More

Why Process Management is Key to Innovation

July 21, 2017 |

Today’s outsourcers and shared services operations are expected to deliver not just cost savings, but also innovation, agility, quality and growth. At the same time the bar has been raised when it comes to expectations with customers having lower tolerance … Read More

Software as a Service as a Catalyst for Application Rationalization

June 30, 2017 |

Today many organizations still struggle to simplify their application landscape. CIOs leverage Software as a Service (SaaS) as a catalyst for application rationalization. First, SaaS functionality is well documented. There is no decision-making ambiguity regarding the match of SaaS functionality … Read More

Offshore Impact: Report From The Trenches

June 23, 2017 | 1

Almost every week in the last few months someone has asked me about the general mood on the streets of Bangalore. What are the IT professionals in the Silicon Valley of East making of the changes in the industry? How … Read More

Haapio and Barton: Business-Friendly Contracting

June 22, 2017 |

 

Professors Helena Haapio and Thomas D. Barton are on a mission to educate organizations on how to create “business friendly” contracts – without giving up safety or security.

A chapter by Haapio and Barton in the recently published Liquid … Read More

How Big Data Can Improve Supply Chain Efficiency

June 2, 2017 | 1

Recently, supply chain professionals have recognized that better data collection and increased computing power can track sourcing, scheduling and routing better and faster than any human. Applying big data to thorny supply chain problems is still an emerging art as … Read More

Here and elsewhere…

March 31, 2017 |

As well as having this column here, for the last couple of months I have also been writing a blog on the Sourcing Industry Group (SIG) website (www.sig.org) and I thought it was about time I introduced Outsource readers to … Read More

Outsourcing realities: what business executives need to know

March 6, 2017 |

Congratulations! It’s been three years since you decided to outsource accounts payable. Or, accounts receivable, or customer care, or payroll, or HR, or procurement, or any one of a dozen business process functions typically outsourced, in part or in full. … Read More

TOP TEN: Outsourcing Solo Artists

March 3, 2017 |

Having previously covered the best outsourcing hip-hop artists and rock bands, we thought it was high time our Top Ten series returned to the music industry – this time, with a look at some of the greatest and most influential solo … Read More

Spring 2017 Writing Competition: WIN a place at SIG University (and more)!

February 3, 2017 |

Are you a budding sourcing/outsourcing thought leader looking for an audience for your game-changing thoughts? Well, by a tremendously felicitous coincidence, Outsource is seeking fresh talent, so put your creative hats on and get ready for global fame, by entering … Read More

Extending the corporate risk profile to road safety

January 9, 2017 |

Leading companies are working to extend management of the corporate risk profile to road safety. This is achieved by acknowledging key challenges, understanding the big picture and launching well-targeted strategic programs that consider local challenges and solutions. Such programs include … Read More

TOP TEN: (More) Outsourcing Acronyms

December 9, 2016 |

A couple of months back, we published our Top Ten Outsourcing Acronyms – a piece that had been a long time brewing, after we’d initially put out a call for entries the previous year. Well, as seems frequently to be … Read More

Outsource talked without me!

December 6, 2016 |

Regular readers will know that each month I publish a column waxing lyrical about that month’s Outsource Talks webinar (typically a passionate, exuberant piece written from the heart, as I genuinely greatly enjoy hosting these “talkshow”-type events and, along with … Read More

Why South Africa can capitalise on Brexit

December 2, 2016 |

Recently I attended the Brexit & Global Expansion Summit in London, an event that brought together politicians, businesses and investors for discussions on the investment implications of Britain’s tectonic decision to leave the EU.

One of the sectors we discussed in … Read More